Fequently Asked Questions
Q: How does ReStore work?
Turn your unwanted items into Habitat homes. Sales from ReStore fund our affordable housing mission. Here's how:
When doing renovations on your home and removing materials that are too good to throw away, don't trash them – donate them to ReStore.
When you donate your surplus, overstock, close-out, gently used, or "mistakenly" ordered materials to ReStore, they will be sold rather than discarded.
All proceeds go directly to Housatonic Habitat for Humanity to support our affordable housing mission.
Q: What donations does ReStore accept?
ReStore accepts new and gently used building materials and home improvement supplies: from tools to doors, and from windows to furniture and appliances. Donations must be clean and functional. Click Here for more information.
Q: Who benefits from ReStore?
Customers: Who can save from 50% - 90% off retail prices of home improvement and household items.
Donors: Who can support our affordable housing mission by recycling items instead of discarding them.
Community: Where affordable housing is added and repairs made in support of low-income homeowners.
Mother Nature: Who sighs in relief that good, usable items are not filling a landfill.
Q: What does ReStore do with my donations?
Donations are sold to shoppers at discounted prices – typically 50-75% below retail value. Proceeds fund Habitat's mission to build affordable homes that are sold at cost to working families across Western Connecticut.
Q: Who can shop at ReStore?
Anyone can! ReStore is open to the public. Our hours are: Tuesday 10am - 4pm, Wednesday & Thursday 10am - 5pm, Friday & Saturday 10am - 4pm. Closed Sundays, Mondays, and Holidays.
Q: What types of payment does the ReStore accept?
Cash, most major credit cards, and checks. We do not accept American Express.
Q: Can I return an item purchased?
All sales are final. However, most appliances are covered with a 30-day warranty and may be returned with the original receipt if defective.
Q: Can ReStore pickup my donations?
Yes, ReStore can pick-up larger items. To schedule a pick-up, send an email to: email@example.com or call 203.744.1340.
Q: Can ReStore deliver my purchase?
ReStore does not offer a delivery service, but purchased items can be held at the store for up to seven business days while you arrange transportation.